RETURNS & EXCHANGES
Easy returns. Simple exchanges. Shop with confidence.
We want you to love your purchase. If something is not right, we are here to help.
Return Policy
- Returns are accepted within 30 days of delivery.
- Items must be unworn, unused, and in new condition.
- All items must include original tags and packaging.
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Proof of purchase is required for all returns and exchanges.
DO NOT SHIP RETURNS IN THE SHOE BOX
The shoe box is part of the product and must be returned in new condition.
Returns shipped with labels or tape directly on the shoe box will be refused or sent back.
Important Guidelines
- Items should be tried on indoors only.
- Items that show signs of wear or use will not be accepted.
- We reserve the right to deny returns that do not meet our return requirements.
Return Shipping
- A prepaid return label will be provided for approved returns.
- Return shipping charges will be deducted from your refund.
- You may also choose to use your own shipping carrier if preferred.
Exchanges
- Exchanges are accepted within 30 days.
- Clearance items are eligible for exchange only.
- International exchanges are shipped at the customer’s expense.
Final Sale Items
- Customized apparel including namesets, numbers, or patches
- Sale and clearance items
- Final sale items are not eligible for a refund or exchange
Defective or Damaged Items
- Defective items may be returned within 30 days for a replacement or store credit.
- Normal wear and tear is not considered a defect.
- After 30 days, please contact the manufacturer directly.
Team Orders
- Team orders may not be returned or exchanged.
International Orders
Exchanges are available, but outbound shipping costs are the responsibility of the customer. Delivery times may vary.
Return Address
Soccer Wearhouse Returns
321 W Katella Ave, #149
Anaheim, CA 92802
We recommend using a trackable shipping method and insuring your package. We do not accept returns sent C.O.D.
